Refund and Cancellation Policy

Current status

LaunchTrust Pro and Studio payments are not open while the dashboard, entitlement, monitoring, and signed-record flows are being finished. No active self-serve subscription should be created from this website in the current state.

Free tools

The AI Notice Kit badge and free checker are free to use. Because they do not require payment, there is no refund process for those free tools.

If an accidental payment occurs

If you believe you were charged during the paused period, email [email protected] with the receipt, payment provider reference, and the email address used at checkout. We will investigate and, where the charge can be confirmed, help route the refund through the payment provider.

When paid plans reopen

Payments may be handled by Lemon Squeezy or another merchant-of-record or platform provider. The provider may manage card processing, invoices, tax, refunds, chargebacks, and cancellation mechanics. Provider terms may also apply.

Cancellations

When subscriptions reopen, cancellation should stop future renewals after the active billing period. Access, export windows, and retention terms will be described in the paid dashboard before checkout is reopened.

Refund requests after paid launch

After paid plans reopen, refund handling will depend on the provider, plan, billing period, local consumer rules, and whether the service has already been delivered. The public policy will be updated before paid checkout reopens.

Contact

Billing questions: [email protected].